Contact Us
Whether you have a question about one of our reviews, a correction to flag, or a general enquiry about how USA Casino operates, this page explains how to reach us and what to expect when you do.
How to Reach Us
The quickest way to get a response is by email. Send your message to [email protected] and include as much detail as you can — the page you are asking about, the casino name if relevant, and a clear description of your query. We aim to reply within two business days.
We are an independent editorial team, not a casino operator. We do not process deposits, handle withdrawals, or manage player accounts. If you have a dispute or account issue with a casino listed on this site, you will need to contact that operator's own customer support team directly.
What We Can Help With
- Questions about our editorial process or how we assess and rank casinos
- Factual corrections or updated information you believe we should reflect
- Concerns about content accuracy, including bonus terms or eligibility conditions
- General enquiries about the site, affiliate relationships, or commercial arrangements
- Responsible gambling — if you are struggling and need to talk to someone, we can point you to the right resources
Responsible Gambling Contacts
If gambling has stopped being enjoyable or is affecting your finances, relationships or wellbeing, please reach out for support. USA Casino is not a counselling service, but we take responsible gambling seriously and encourage anyone who needs help to use the resources below:
- National Council on Problem Gambling (NCPG): Call or text the helpline on 1-800-522-4700, available 24 hours a day, seven days a week.
- Gamblers Anonymous: A peer-support programme with meetings across the United States — ga.org
- SAMHSA National Helpline: 1-800-662-4357 for free, confidential treatment referrals and information
You can also read more about setting limits and self-exclusion programmes on our responsible gambling page.
Affiliate and Commercial Enquiries
USA Casino is an independent affiliate comparison site. We earn commission when readers visit a listed casino through one of our links and register. That commercial arrangement does not influence editorial ratings or rankings — our assessments are based on research and publicly available information. For partnership or advertising enquiries, email us at [email protected] with the subject line "Commercial Enquiry" and we will respond as soon as possible.
You can read more about how we operate on our about us page and review our full terms and conditions for details of how this site works.
A Note on Casino Reviews
The casinos reviewed on USA Casino are social and sweepstakes-style platforms available to eligible players in the United States. All are researched for licensing status, security practices, game fairness, and bonus transparency before they appear on this site. If you believe any information in a review is out of date or inaccurate, please email us with the details and we will investigate promptly.
Players must be at least 21 years of age and physically located in a state where the relevant platform operates legally. If you are unsure whether a specific casino is available to you, check the operator's own eligibility page or contact their support team before registering.
Response Times and Availability
| Type of Enquiry | Expected Response Time |
|---|---|
| General questions | Within 2 business days |
| Factual corrections | Within 3 business days |
| Commercial and affiliate enquiries | Within 3–5 business days |
| Responsible gambling signposting | Same business day where possible |
We do not offer live chat or phone support. Email at [email protected] is the single point of contact for all enquiries.